System health as of Saturday, March 25th 2017 10:16:07 PM MST:
|Network Status:||All networks UP|
|Server Status:||All servers UP|
Requests for Support
Support emails will generate a tracking request for your issue and are the most efficient way to contact us regarding support issues. We generally respond to non-urgent support inquiries within 24 hours, urgent support requests are handled immediately.
Email SupportTo submit a support request, please send an email to with a detailed description of your issue.
Phone Support(415) 875-9543
Please refer to the links below for documentation, service agreements and other online support resources to help you get the most out of our services.
Setup InstructionsPlease login to the Online Services Portal and navigate to the Downloads section for common setup procedures.
Legal Policies and Service AgreementsMaster Service Agreement, Appendix A. Oracle Software Use Terms and Conditions
Service Level Agreement
Acceptable Use Policy
No SPAM Policy
TechieJust some stuff that may be of interest to engineers.
Get the qmail-channels patch here.