Privacy Statement

The SMB Exchange ("SMBEXCHANGE") has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for SMBEXCHANGE. websites, including and all sub-domains under these domains.


This privacy statement only covers the information collected on SMBEXCHANGE's web sites. The SMBEXCHANGE's web sites contain links to other sites. SMBEXCHANGE is not responsible for the privacy practices, actions, or the content of such web sites.

Children's Guidelines

SMBEXCHANGE requires that all account holders be 18 years of age or older. Children are not provided access to any SMBEXCHANGE services in which any personal data is collected beyond the collection of a visitor's IP address and session status.

If SMBEXCHANGE becomes aware that any child has accessed SMBEXCHANGE's non-publicly available web sites, the account through which the child has gained access will be terminated.

No information should be submitted to or posted at SMBEXCHANGE web sites by persons under 13 years of age. SMBEXCHANGE does not knowingly collect personal information from children under the age of 13. All SMBEXCHANGE services are open only to persons over the age of 18.

If you believe SMBEXCHANGE has collected any information from or about anyone under 13, please contact us immediately at

Information Collection

Our web sites use on-line order forms for customers to request services. Through these order forms we collect your contact information and financial information. Your contact information from the order forms is used to contact you regarding the status of your account and to send you information about SMBEXCHANGE services available. Financial information that we collect from you is used to bill you for your SMBEXCHANGE account services.

SMBEXCHANGE web sites also log IP addresses and other user session information to help diagnose problems with our servers, to administer and improve our web sites, to facilitate marketing of SMBEXCHANGE products, and to gather broad demographic and statistical information.


SMBEXCHANGE web sites use cookies to retain your session state during your logon to the Exchange Web Portal. You may opt out of the use of cookies by turning them off in your web browser. However, the use of cookies is necessary for the use of SMBEXCHANGE's Exchange Web Portal.

Public Forums

SMBEXCHANGE sites make chat rooms, forums, message boards, and news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Information Dissemination

SMBEXCHANGE will release personally identifiable information about you as is reasonably necessary for the provision of SMBEXCHANGE services for which you have subscribed. This includes, but is not limited to:

  • provision of financial information to organizations such as VeriSign, and Wells Fargo Merchant Services for SMBEXCHANGE billing purposes,
  • provision of contact and software usage information to our software license providers for the purpose of software licensing compliance, licensing usage calculation, and billing purposes
  • provision of your account information to independent contractors providing services in support of SMBEXCHANGE's delivery of services to you. (Note: all independent contractors to whom SMBEXCHANGE provides account information are required to sign a non-disclosure agreement).
  • transfer information that you provide to apply for separate software licenses through SMBEXCHANGE. The information you provide to SMBEXCHANGE to apply for separate software licenses or directly to the software licensor will be subject to the privacy policy of the licensor and not this Privacy Policy.

In addition, SMBEXCHANGE may release personally identifiable information necessary for the prosecution or defense of any legal claim or right to which SMBEXCHANGE is a party. SMBEXCHANGE will also release personally identifiable information as required by law.


SMBEXCHANGE's web sites have security measures in place to protect against the loss, misuse, or alteration of the information under our control. Your contact and financial information is submitted via a secure (HTTPS) connection and stored in the SMBEXCHANGE database protected by encryption and non-routable access. Access to your information is restricted to limited authorized SMBEXCHANGE personnel and contracting partners only.

Contacting the Web Sites, Opting-out, Deactivating Your Account

If you wish to terminate your account or opt-out of receiving communications from SMBEXCHANGE which are not reasonably necessary for the provision of services to you, please contact SMBEXCHANGE at the address below. You may also revise your contact and financial information or terminate your account through the Exchange Web Portal.

If you have any questions about this privacy statement, the privacy practices of our web sites, or your dealings with SMBEXCHANGE's web sites, you may contact:

The SMB Exchange, Legal
943 York St
San Francisco, California 94110

Updates to Privacy Policy

SMBEXCHANGE reserves the right to change these policies at any time. Any changes to the privacy policy will be posted at the web sites.